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California · Nonprofit

INFO LINE OF SAN DIEGO COUNTY

INFO LINE OF SAN DIEGO COUNTY (California) receives grants from 27 organizations whose IRS filings report $4,328,396 to it, the largest being AARP FOUNDATION ($1,554,990). 15 of them have funded it in more than one year.

Revenue FY2025
$27M
Funders on record
27
Grants received
$4.3M
Net assets
$11M
15/27 repeat funderspeak grant-dependency 5%
01What it does

What Info Line of San Diego County does

Mission

211 san diego is a local non-proft organization and mission is to seamlessly connect people to resources, and partner with our community to transform how people access help.

As stated on its FY2025 Form 990.

Programs

  1. 211 san diego offers a free, 24-hour confidential phone service and searchable online database. By dialing 211, people are linked to a trained community connector who conducts comprehensive eligibility screenings and needs assessments to gain an understanding of each person's unique situation. Community connectors match each person's needs with available community resources and work with them as well as with nonprofit and government services to ensure they receive the support necessary to meet their needs to improve their quality of life. Referrals often include 211's own in-depth services including public assistance enrollment services or health, housing utility assistance or military/veteran navigation services.

    $7,123,193 spent$12,059,509 earned by the program
    34% of program spending
  2. Access offers a portfolio of evolving programs to connect to, maintain, and utilize public benefit programs, which are known to have a significant impact in reducing poverty and promoting opportunity for low-income households. Programs are implemented in partnership with community-based organizations and local and state government offices.211 san diego provides general information and offer help toward accessing or completing an application, enrollment and/or renewal of various public benefit programs. These programs often vary, depending on rising needs and seasonal and/or temporary public benefit programs, such as free tax preparation (with access to state/federal tax credits), emergency rental assistance, or pandemic-related electronic.

    $9,291,692 spent$9,343,338 earned by the program
    44% of program spending
  3. A cornerstone program offered on an ongoing basis since 2009 is the enrollment center which offers over-the-phone application assistance for calfresh and medical. This unique over-the-phone accessibility helps eliminate barriers to in-person enrollment, such as transportation, childcare or physical limitations. In 2022, these services expanded to include over-the-phone support for completing the sar7 for the annual recertification of calfresh benefits. This service is available to the counties of san diego, imperial, and san francisco. To schedule an appoinment, anyone (within san diego and imperial county) can call 2-1-1 or visit www.2enrollme.org (san diego, imperial, and san francisco counties). The enrollment center completes over 1,600 applications per month, with a 70% enrollment rate and an average.

    $3,196,427 spent$3,181,274 earned by the program
    15% of program spending
  4. Recognizing that social factors significantly impact health outcomes and spending, 211 san diego developed the community information exchange (cie), an ecosystem utilizing a cloud-based platform and a trusted network of multidisciplinary service providers (over 140 and growing) to share data to better understand a client's health and social needs and access tailored community services to meet their needs holistically. The cie uses a shared language, an interoperable technology platform, and integrated data to deliver enhanced community care planning. By focusing on these core components, the cie enables communities to shift away from a reactive approach to providing care to one that enables partners to integrate data from multiple sources and make bi-directional referrals to create a longitudinal record that promotes a proactive, holistic, person-centered system of care. This person-centered model offers proactive care while collecting shared outcome measurements that can apply innovative solutions through policy and systems change and has been replicated across the country.

    $1,405,309 spent$1,611,354 earned by the program
    7% of program spending

The 4 programs described on its FY2024 Form 990, listed largest first by expense. Program spending in total: $21,016,621.

02The organization over time

The organization over time

Each line starts at 100 in 2017, so what you read is the shape rather than the size: 150 means half as much again as 2017, 50 means half. The number beside each label in the key is where it ended. The shaded band is where the middle 50% of its peers' revenue would sit, given their growth.

100 = 20172017 Revenue 100 ($13M) Expenses 100 ($12M) Net assets 100 ($4.7M)2018 Revenue 96 ($12M) Expenses 100 ($12M) Net assets 107 ($5.1M)2019 Revenue 99 ($12M) Expenses 109 ($13M) Net assets 99 ($4.7M)2020 Revenue 133 ($17M) Expenses 134 ($16M) Net assets 121 ($5.7M)2021 Revenue 176 ($22M) Expenses 177 ($21M) Net assets 149 ($7.0M)2022 Revenue 204 ($26M) Expenses 208 ($24M) Net assets 174 ($8.2M)2023 Revenue 218 ($27M) Expenses 224 ($26M) Net assets 195 ($9.3M)2024 Revenue 232 ($29M) Expenses 245 ($29M) Net assets 207 ($9.8M)2025 Revenue 215 ($27M) Expenses 224 ($26M) Net assets 225 ($11M)
'17'18'19'20'21'22'23'24'25
Revenue (215)Expenses (224)Net assets (225)Peer revenue range

Balance sheet

Total assets and total liabilities at each year end, in dollars. The largest one-year move in total assets was 2022 to 2023, from $11M to $13M (+27%).

$6.8M
$6.4M
$6.3M
$8.4M
$9.1M
$11M
$13M
$14M
$13M
'17'18'19'20'21'22'23'24'25
Total assetsTotal liabilities

How it's funded, over time

Each bar is one year's revenue split into where it came from, and every bar is the same height — these are shares, not amounts, so a year that raised twice as much looks the same size. Hover a bar for the split.

2017
2018
2019
2020
2021
2022
2023
2024
2025
ContributionsProgram revenueInvestmentOther

2% of INFO LINE OF SAN DIEGO COUNTY’s revenue is contributions — more earned-revenue than three-quarters of its peers (21% for the typical peer).

This organization
Typical peer · 3,400 orgs

Surplus & reserves

Operating surplus or deficit each year, and months of liquidity in hand. 1 of the last 9 reported years ran a deficit.

$806k
’17
$329k
’18
−$364k
’19
$1.0M
’20
$1.3M
’21
$1.2M
’22
$1.0M
’23
$359k
’24
$629k
’25
2.7
months of
reserve

Leadership and staff

The officers, directors, trustees and key employees listed on each return. Joined and no longer listed compare each filing with the year before, matching people by surname and first initial; a year after a gap, or a roster under three people, has no comparison.

Chief executive

William York

President & CEO

Board chair

Tana Lorah

Board chair

As listed on its FY2025 Form 990.

'17'18'19'20'21'22'23'24'25
Listed121220202223182122
Joined·+1+11+1+4+3+3+4+7
No longer listed·13122816
03Who funds it

Who funds it, year by year

2017 → 2023: the base broadened from 6 funders to 7 funders, grant income rose $201k → $779k.

7 of 27 of your funders are donor-advised or pass-through sponsors (tagged DAF) — 27% of grant dollars received. That money is really individual donors directing a sponsor; the institutions to cultivate are the non-DAF funders.

Left out of every figure on this page: $1.9M from 6 payers (the payer shares this organization's board, largest Kaiser Foundation Hospitals). These are real filings, and they are not money INFO LINE OF SAN DIEGO COUNTY raised.

From the IRS filings of INFO LINE OF SAN DIEGO COUNTY’s funders (the co-funder graph). Association, not causation. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

How concentrated its funding is

INFO LINE OF SAN DIEGO COUNTY has a broad base — no single funder exceeds 36% of grant income, and it takes 3 funders to reach half.

the vertical line marks half of all grant income — 3 funders to its left

80% of the income these shares are computed over arrives through pass-through sponsors or from payers whose filings do not say what kind of payment it is. Concentration is still measured over all of it, because the money is real; what it does not support is a claim about how many institutions have chosen to fund INFO LINE OF SAN DIEGO COUNTY.

36%
largest funder
60%
top three
~6
effective funders

Largest funder’s share by year: 2017 38% · 2018 68% · 2019 59% · 2020 25% · 2021 45% · 2022 63% · 2023 53% — growing more concentrated.

“Effective funders” = inverse Herfindahl index (1 / Σ shareᵢ²) — the number of equal-sized funders that would give the same concentration. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

How long its funders stay

42% of INFO LINE OF SAN DIEGO COUNTY's funders are still giving 3 years after their first grant; 56% give in more than one year at all.

first grant+1y+2y+3y+4y+5y+6y

Share of funders still giving k years after their first recorded grant, pooled across every acquisition cohort. A funder counts as retained in a year only if it made a grant that year. Measured to FY2023, the last fiscal year that has finished arriving — a funder cannot be counted as lapsed in a year most filers have not reached.

Where its funders are

INFO LINE OF SAN DIEGO COUNTY draws 63% of its grant income from funders outside California, across 9 states in all.

WI
MA
OR
OH
CA
NC
DC
GA
TX

In-state vs out-of-state, by year

’17
’18
’19
’20
’21
’22
’23
California out of state home

Funder states come from each funder’s own filing. $1.2M arriving through sponsors registered in 4 states is excluded from the map and the split above: a sponsor holds money on a donor’s behalf, so its registered address would place those dollars somewhere no donor need ever have been. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

04Its place in the field

Against its field

INFO LINE OF SAN DIEGO COUNTY is better cushioned than half of the 2,297 human services nonprofits its size.

Operating margin2% · below the median
Months of reserve2.7mo · above the median
Revenue growth (annualized)10% · above the median

this organization peer median middle 50% of peers· 2,297 human services nonprofits $10M–$100M, FY2025

Government funding INFO LINE OF SAN DIEGO COUNTY receives

Grants and contracts to this organization from federal (USASpending) and state checkbooks, reconciled to its EIN. $411k on record.

Federal$411k
grants $411kcontracts $0
20
23
Top agencies
  • Department of Housing and Urban Development$250k
  • Department of Agriculture$161k

Federal grants vs contracts are distinguished; state line items keep their reported category. Matched by name + geography (the BMF), so coverage is partial and precision-first.

Organizations like INFO LINE OF SAN DIEGO COUNTY

Organizations whose mission and program text most resemble this one, by semantic similarity over every organization in the US filings — the closest peers, and often the clearest route to shared or prospective funders.

In California

Nationally

05Profile & governance

Read directly from this organization’s own Form 990, as neutral context.

Where the money goes

80% of spending goes to programs.

Program 80%Management 16%Fundraising 4%

Governance

9
board members
100%
independent
✓Conflict-of-interest policy✓Whistleblower policy✓Document retention✓Board reviewed the 990✓Audited financials

Public support

93%

Share of support from the public (Schedule A) — the basis for its public-charity status.

Footprint & structure

Files a return copy in 1 state

CA

Part of a family of 1 related entity

  • San Diego Regional Healthcare Information Exchange · exempt

Screen this organization

A dated, signed PDF of the compliance screen for INFO LINE OF SAN DIEGO COUNTY: IRS status (Business Master File, Publication 78, auto-revocation), the OFAC sanctions lists, the Internal Revenue Bulletin, and California registration, with the Rev. Proc. 2018-32 §8.01 reliance elements stated element by element. Generated from the current files at the moment you download it.

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Screens are triage, not determinations; a source that cannot be read reports not screened, never clear. Screen this nonprofit · How the screen works · on the API as GET /api/screening/{ein}?format=pdf

Questions and answers

Who funds INFO LINE OF SAN DIEGO COUNTY?
INFO LINE OF SAN DIEGO COUNTY (California) receives grants from 27 organizations whose IRS filings report $4,328,396 to it, the largest being AARP FOUNDATION ($1,554,990). 15 of them have funded it in more than one year.
How many funders does INFO LINE OF SAN DIEGO COUNTY have?
IRS filings report 27 organizations giving $4,328,396 in grants to INFO LINE OF SAN DIEGO COUNTY, 15 of which have funded it in more than one year.
Who is the largest funder of INFO LINE OF SAN DIEGO COUNTY?
AARP FOUNDATION is the largest funder on record, with $1,554,990 in grants. The full list of funders is on this page.
How can an organization like INFO LINE OF SAN DIEGO COUNTY find more funders?
Start with the funders already giving here, then look at the foundations that back similar organizations in California. The funding by cause and by state pages list the largest funders for a given area and how to approach them.

These figures are read directly from IRS Form 990 / 990-PF e-file XML: this organization’s own return for FY2025 (financials across 2017–2025), and the filings of 27 funders that report grants to it. “On record” means captured in the filings we have parsed — a funder that does not e-file, or whose grant detail is not itemized, will not appear. Filings run roughly 12–24 months behind. Trends on this page end at FY2023, the last fiscal year that has finished arriving; later years are shown and marked, and move no figure. Data on this page was exported October 14, 2026. What this page cannot tell you · view filing