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Washington · Nonprofit

CRISIS CONNECTIONS

CRISIS CONNECTIONS (Washington) receives grants from 62 organizations whose IRS filings report $8,431,790 to it, the largest being WASHINGTON INFORMATION NETWORK 2-1-1 ($3,421,733). 38 of them have funded it in more than one year.

Revenue FY2025
$31M
Funders on record
62
Grants received
$8.4M
Net assets
$7.7M
38/62 repeat funderspeak grant-dependency 15%
01What it does

What Crisis Connections does

Mission

To foster resilience and wellbeing for all by connecting people to accessible and compassionate support.

As stated on its FY2025 Form 990.

Programs

  1. Crisis Connections provides free and reliable crisis prevention, intervention, and post-vention services for individuals experiencing a personal crisis - physical, emotional, or financial. Our trained volunteers and staff offer support, help callers connect to necessary resources, and listen without judgement. Our crisis services include: 1) our 24-hour crisis line is there when a member of the community feels overwhelmed, deeply sad, alone, or even desperate. They can talk to a real person who lends an understanding ear and helps them navigate through the crisis; 2) teen link is a confidential helpline for teens, by teens. Through phone, text, and chat, teen link volunteers address urgent problems such as self-harm, loneliness, bullying, abuse, substance use and family issues; 3) our warm line offers peer support for people living with emotional and mental health challenges. Because warm line volunteers have experienced mental health challenges themselves, they offer a safe and confidential option for those who want to connect with someone who understands; 4) our washington recovery help line provides crisis intervention and referral services for washington state residents…

    $23,357,270 spent
    88% of program spending
  2. Crisis Connections' king county 211 program is the community's lifeline for connecting people to critical resources such as food, shelter, eviction prevention and caregiver support. Our 211 information & referral specialists help community members navigate the complex health and human service landscape and connect them to best-fit resources for their unique needs. 211's overarching goals are to provide the support needed to prevent urgent needs from becoming crises and connect people to resources to improve their health, well-being, and quality of life. Our 211 team also manages community resources online (cro) - the most up-to-date and comprehensive database of health and human services available for all of washington state. Our intake specialists provide referrals to community care hubs in washington state.

    $3,035,743 spent$1,815 earned by the program
    12% of program spending

The 2 programs described on its FY2025 Form 990, listed largest first by expense. Program spending in total: $26,393,013.

02The organization over time

The organization over time

Each line starts at 100 in 2019, so what you read is the shape rather than the size: 150 means half as much again as 2019, 50 means half. The number beside each label in the key is where it ended. The shaded band is where the middle 50% of its peers' revenue would sit, given their growth.

100 = 20192019 Revenue 100 ($7.7M) Expenses 100 ($7.5M) Net assets 100 ($4.1M)2020 Revenue 155 ($12M) Expenses 151 ($11M) Net assets 116 ($4.8M)2021 Revenue 181 ($14M) Expenses 181 ($14M) Net assets 124 ($5.1M)2022 Revenue 185 ($14M) Expenses 188 ($14M) Net assets 128 ($5.3M)2023 Revenue 258 ($20M) Expenses 257 ($19M) Net assets 141 ($5.8M)2024 Revenue 328 ($25M) Expenses 333 ($25M) Net assets 149 ($6.1M)2025 Revenue 405 ($31M) Expenses 395 ($30M) Net assets 186 ($7.7M)
2019202020212022202320242025
Revenue (405)Expenses (395)Net assets (186)Peer revenue range

Balance sheet

Total assets and total liabilities at each year end, in dollars. The largest one-year move in total assets was 2021 to 2022, from $5.9M to $11M (+91%).

$4.5M
$5.6M
$5.9M
$11M
$11M
$10M
$12M
2019202020212022202320242025
Total assetsTotal liabilities

How it's funded, over time

Each bar is one year's revenue split into where it came from, and every bar is the same height — these are shares, not amounts, so a year that raised twice as much looks the same size. Hover a bar for the split.

2019
2020
2021
2022
2023
2024
2025
ContributionsProgram revenueInvestmentOther

Government-grant reliance: 2019 80% · 2020 68% · 2021 60% · 2022 74% · 2023 80% · 2024 82% · 2025 81%. Grants only. Government contracts and fees sit inside program revenue.

100% of CRISIS CONNECTIONS’s revenue is contributions — more reliant on donations than three-quarters of its peers (7% for the typical peer).

This organization
Typical peer · 4,745 orgs

Surplus & reserves

Operating surplus or deficit each year, and months of liquidity in hand. 0 of the last 7 reported years ran a deficit.

$199k
’19
$646k
’20
$335k
’21
$141k
’22
$545k
’23
$292k
’24
$1.5M
’25
1.4
months of
reserve

Leadership and staff

The officers, directors, trustees and key employees listed on each return. Joined and no longer listed compare each filing with the year before, matching people by surname and first initial; a year after a gap, or a roster under three people, has no comparison.

Chief executive

Michelle Mcdaniel

Chief executive officer

Board chair

John Engber

Board president

As listed on its FY2025 Form 990.

The chief executive listed changed between the FY2020 and FY2021 filings.

2019202020212022202320242025
Listed14111016181418
Joined·+7+1+10+7+3+8
No longer listed·1024574
03Who funds it

Who funds it, year by year

2017 → 2023: the base broadened from 6 funders to 27 funders, grant income rose $622k → $842k.

13 of 62 of your funders are donor-advised or pass-through sponsors (tagged DAF) — 11% of grant dollars received. That money is really individual donors directing a sponsor; the institutions to cultivate are the non-DAF funders.

From the IRS filings of CRISIS CONNECTIONS’s funders (the co-funder graph). Top 30 of 62 funders by total. Association, not causation. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

How concentrated its funding is

CRISIS CONNECTIONS leans on a few funders — its largest provides 41% of grant income and the top three 66%; half comes from just 2 funders.

the vertical line marks half of all grant income — 2 funders to its left

83% of the income these shares are computed over arrives through pass-through sponsors or from payers whose filings do not say what kind of payment it is. Concentration is still measured over all of it, because the money is real; what it does not support is a claim about how many institutions have chosen to fund CRISIS CONNECTIONS.

41%
largest funder
66%
top three
~5
effective funders

Largest funder’s share by year: 2017 84% · 2018 67% · 2019 57% · 2020 38% · 2021 82% · 2022 41% · 2023 37% — diversifying over time.

“Effective funders” = inverse Herfindahl index (1 / Σ shareᵢ²) — the number of equal-sized funders that would give the same concentration. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

How long its funders stay

38% of CRISIS CONNECTIONS's funders are still giving 3 years after their first grant; 61% give in more than one year at all.

first grant+1y+2y+3y+4y+5y+6y

Share of funders still giving k years after their first recorded grant, pooled across every acquisition cohort. A funder counts as retained in a year only if it made a grant that year. Measured to FY2023, the last fiscal year that has finished arriving — a funder cannot be counted as lapsed in a year most filers have not reached.

Where its funders are

91% of CRISIS CONNECTIONS's grant income comes from Washington funders.

VT
WA
ID
MN
IL
WI
MA
OR
CT
CA
NE
DE
NM
TX
FL

In-state vs out-of-state, by year

’17
’18
’19
’20
’21
’22
’23
Washington out of state home

Funder states come from each funder’s own filing. $916k arriving through sponsors registered in 10 states is excluded from the map and the split above: a sponsor holds money on a donor’s behalf, so its registered address would place those dollars somewhere no donor need ever have been. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

04Its place in the field

Against its field

CRISIS CONNECTIONS has grown faster than three-quarters of the 2,969 health nonprofits its size.

Operating margin5% · above the median
Months of reserve1.4mo · below the median
Revenue growth (annualized)26% · top quartile

this organization peer median middle 50% of peers· 2,969 health nonprofits $10M–$100M, FY2025

Organizations like CRISIS CONNECTIONS

Organizations whose mission and program text most resemble this one, by semantic similarity over every organization in the US filings — the closest peers, and often the clearest route to shared or prospective funders.

In Washington

Nationally

05Profile & governance

Read directly from this organization’s own Form 990, as neutral context.

Where the money goes

89% of spending goes to programs.

Program 89%Management 9%Fundraising 2%

Governance

11
board members
100%
independent
✓Conflict-of-interest policy✓Whistleblower policy✓Document retention–Board reviewed the 990✓Audited financials

Public support

93%

Share of support from the public (Schedule A) — the basis for its public-charity status.

Screen this organization

A dated, signed PDF of the compliance screen for CRISIS CONNECTIONS: IRS status (Business Master File, Publication 78, auto-revocation), the OFAC sanctions lists, the Internal Revenue Bulletin, and California registration, with the Rev. Proc. 2018-32 §8.01 reliance elements stated element by element. Generated from the current files at the moment you download it.

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Screens are triage, not determinations; a source that cannot be read reports not screened, never clear. Screen this nonprofit · How the screen works · on the API as GET /api/screening/{ein}?format=pdf

Questions and answers

Who funds CRISIS CONNECTIONS?
CRISIS CONNECTIONS (Washington) receives grants from 62 organizations whose IRS filings report $8,431,790 to it, the largest being WASHINGTON INFORMATION NETWORK 2-1-1 ($3,421,733). 38 of them have funded it in more than one year.
How many funders does CRISIS CONNECTIONS have?
IRS filings report 62 organizations giving $8,431,790 in grants to CRISIS CONNECTIONS, 38 of which have funded it in more than one year.
Who is the largest funder of CRISIS CONNECTIONS?
WASHINGTON INFORMATION NETWORK 2-1-1 is the largest funder on record, with $3,421,733 in grants. The full list of funders is on this page.
How can an organization like CRISIS CONNECTIONS find more funders?
Start with the funders already giving here, then look at the foundations that back similar organizations in Washington. The funding by cause and by state pages list the largest funders for a given area and how to approach them.

Play a game about who funds Crisis Connections →

These figures are read directly from IRS Form 990 / 990-PF e-file XML: this organization’s own return for FY2025 (financials across 2019–2025), and the filings of 62 funders that report grants to it. “On record” means captured in the filings we have parsed — a funder that does not e-file, or whose grant detail is not itemized, will not appear. Filings run roughly 12–24 months behind. Trends on this page end at FY2023, the last fiscal year that has finished arriving; later years are shown and marked, and move no figure. Data on this page was exported October 22, 2026. What this page cannot tell you · view filing