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Arizona · Nonprofit

BETTER BUSINESS BUREAU INC

BETTER BUSINESS BUREAU INC (Arizona) receives grants from 1 organization whose IRS filings report $75,000 to it, the largest being DESERT FINANCIAL CREDIT UNION ($75,000). 1 of them have funded it in more than one year.

Revenue FY2024
$21M
Funders on record
1
Grants received
$75k
Net assets
$7.9M
1/1 repeat funderspeak grant-dependency 0%
01What it does

What Better Business Bureau Inc does

Mission

To be the leader in advancing marketplace trust. The bureau accomplishes this by: creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating role models, and denouncing substandard marketplace behavior.

As stated on its FY2024 Form 990.

Program

  1. Setting and upholding high standards for fair and honest business behavior. Businesses that earn bbb accreditation contractually agree and adhere to the organizations high standards for trust. Incorporated locally in 1938, your bbb serves communities in southern california and central, northern and western arizona and is supported by over 20,225 bbb accredited businesses. Bbb provides objective advice, free business reviews, charity reviews as well as educational information on topics affecting marketplace trust. Additionally, bbb provides free dispute resolution services, including mediation and arbitration, to realize its vision of a marketplace where buyers and sellers can trust each other.

The program described on its FY2024 Form 990.

02The organization over time

The organization over time

Each line starts at 100 in 2017, so what you read is the shape rather than the size: 150 means half as much again as 2017, 50 means half. The number beside each label in the key is where it ended.

100 = 20172017 Revenue 100 ($8.3M) Expenses 100 ($8.5M) Net assets 100 ($1.9M)2018 Revenue 146 ($12M) Expenses 150 ($13M) Net assets 181 ($3.5M)2019 Revenue 171 ($14M) Expenses 167 ($14M) Net assets 178 ($3.5M)2020 Revenue 167 ($14M) Expenses 154 ($13M) Net assets 220 ($4.3M)2021 Revenue 205 ($17M) Expenses 168 ($14M) Net assets 358 ($7.0M)2022 Revenue 200 ($17M) Expenses 193 ($16M) Net assets 359 ($7.0M)2023 Revenue 212 ($18M) Expenses 205 ($17M) Net assets 363 ($7.0M)2024 Revenue 251 ($21M) Expenses 235 ($20M) Net assets 404 ($7.9M)
'17'18'19'20'21'22'23'24
Revenue (251)Expenses (235)Net assets (404)

Balance sheet

Total assets and total liabilities at each year end, in dollars. The largest one-year move in total assets was 2020 to 2021, from $9.0M to $12M (+28%).

$6.7M
$8.5M
$8.3M
$9.0M
$12M
$14M
$13M
$15M
'17'18'19'20'21'22'23'24
Total assetsTotal liabilities

How it's funded, over time

Each bar is one year's revenue split into where it came from, and every bar is the same height — these are shares, not amounts, so a year that raised twice as much looks the same size. Hover a bar for the split.

2017
2018
2019
2020
2021
2022
2023
2024
ContributionsProgram revenueInvestmentOther

Government-grant reliance: 2021 9%. Grants only. Government contracts and fees sit inside program revenue.

Surplus & reserves

Operating surplus or deficit each year, and months of liquidity in hand. 3 of the last 8 reported years ran a deficit.

−$218k
’17
−$624k
’18
−$60k
’19
$811k
’20
$2.7M
’21
$125k
’22
$70k
’23
$809k
’24
2.7
months of
reserve

Leadership and staff

The officers, directors, trustees and key employees listed on each return. Joined and no longer listed compare each filing with the year before, matching people by surname and first initial; a year after a gap, or a roster under three people, has no comparison.

Chief executive

Matthew M Fehling

President & CEO

Board chair

Nicole Donnelly

Chair

As listed on its FY2024 Form 990.

'17'18'19'20'21'22'23'24
Listed4057545759545171
Joined·+22+9+11+8+6+6+25
No longer listed·512861195
03Who funds it

Who funds it, year by year

2022 → 2023: the base held at 1 funder, grant income held at $25k.

Funder
'22
'23
'24*
total
funders
1
1
1

From the IRS filings of BETTER BUSINESS BUREAU INC’s funders (the co-funder graph). Association, not causation. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

Where its funders are

100% of BETTER BUSINESS BUREAU INC's grant income comes from Arizona funders.

AZ

In-state vs out-of-state, by year

’22
’23
Arizona out of state home

Funder states come from each funder’s own filing. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

04Its place in the field

Organizations like BETTER BUSINESS BUREAU INC

Organizations whose mission and program text most resemble this one, by semantic similarity over every organization in the US filings — the closest peers, and often the clearest route to shared or prospective funders.

In Arizona

Nationally

05Profile & governance

Read directly from this organization’s own Form 990, as neutral context.

Governance

61
board members
98%
independent
✓Conflict-of-interest policy✓Whistleblower policy✓Document retention✓Board reviewed the 990✓Audited financials

Footprint & structure

Files a return copy in 2 states

CA
AZ

Part of a family of 4 related entities

  • New Beginnings Community LLC · disregarded
  • Bbb of Central Arizona Foundation · exempt
  • Bbb Serving Pacific Sw Fdn for Ed & Entr · exempt
  • Bbb of Central California Foundation Inc · exempt

Screen this organization

A dated, signed PDF of the compliance screen for BETTER BUSINESS BUREAU INC: IRS status (Business Master File, Publication 78, auto-revocation), the OFAC sanctions lists, the Internal Revenue Bulletin, and California registration, with the Rev. Proc. 2018-32 §8.01 reliance elements stated element by element. Generated from the current files at the moment you download it.

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Screens are triage, not determinations; a source that cannot be read reports not screened, never clear. Screen this nonprofit · How the screen works · on the API as GET /api/screening/{ein}?format=pdf

Questions and answers

Who funds BETTER BUSINESS BUREAU INC?
BETTER BUSINESS BUREAU INC (Arizona) receives grants from 1 organization whose IRS filings report $75,000 to it, the largest being DESERT FINANCIAL CREDIT UNION ($75,000). 1 of them have funded it in more than one year.
How many funders does BETTER BUSINESS BUREAU INC have?
IRS filings report 1 organization giving $75,000 in grants to BETTER BUSINESS BUREAU INC, 1 of which have funded it in more than one year.
Who is the largest funder of BETTER BUSINESS BUREAU INC?
DESERT FINANCIAL CREDIT UNION is the largest funder on record, with $75,000 in grants. The full list of funders is on this page.
How can an organization like BETTER BUSINESS BUREAU INC find more funders?
Start with the funders already giving here, then look at the foundations that back similar organizations in Arizona. The funding by cause and by state pages list the largest funders for a given area and how to approach them.

Play a game about who funds Better Business Bureau →

These figures are read directly from IRS Form 990 / 990-PF e-file XML: this organization’s own return for FY2024 (financials across 2017–2024), and the filings of 1 funders that report grants to it. “On record” means captured in the filings we have parsed — a funder that does not e-file, or whose grant detail is not itemized, will not appear. Filings run roughly 12–24 months behind. Trends on this page end at FY2023, the last fiscal year that has finished arriving; later years are shown and marked, and move no figure. Data on this page was exported October 14, 2026. What this page cannot tell you · view filing