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Delaware · Nonprofit

DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1

DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 (Delaware) receives grants from 1 organization whose IRS filings report $70,000 to it, the largest being UNITED WAY WORLDWIDE ($70,000). 1 of them have funded it in more than one year, and 100% of the money arrives through donor-advised or pass-through sponsors rather than from an institution directly.

Revenue FY2025
$1.3M
Funders on record
1
Grants received
$70k
Net assets
$510k
1/1 repeat funderspeak grant-dependency 2%
01What it does

What Delaware Helpline Inc A/K/A Delaware 2-1-1 does

Mission

Delaware 2-1-1 supports the community by working collaboratively statewide to help delawareans in need, by connecting them to appropriate resources that lead to acceptable resolution of identified concerns and advocate to reduce or eliminate gaps in services.

As stated on its FY2025 Form 990.

Program

  1. Delaware 2-1-1 is a statewide system that provides a critical connection between individuals and families seeking local organizations that are able to meet their needs. This free and confidential information and referral system provides multiple ways to access services (e.g. Phone, internet, mobile app, text, and chat) and language capability. Delaware 2-1-1 received over 50,000 phone calls and over 20,000 unique website visits during the year ended june 30, 2025.

    $1,024,722 spent
    100% of program spending

The program described on its FY2024 Form 990. Program spending in total: $1,024,722.

02The organization over time

The organization over time

Each line starts at 100 in 2017, so what you read is the shape rather than the size: 150 means half as much again as 2017, 50 means half. The number beside each label in the key is where it ended. The shaded band is where the middle 50% of its peers' revenue would sit, given their growth.

100 = 20172017 Revenue 100 ($633k) Expenses 100 ($591k) Net assets 100 ($359k)2018 Revenue 89 ($565k) Expenses 105 ($618k) Net assets 85 ($306k)2019 Revenue 86 ($547k) Expenses 98 ($581k) Net assets 76 ($272k)2020 Revenue 80 ($507k) Expenses 91 ($536k) Net assets 68 ($243k)2021 Revenue 148 ($938k) Expenses 119 ($706k) Net assets 132 ($475k)2022 Revenue 119 ($755k) Expenses 124 ($734k) Net assets 138 ($497k)2023 Revenue 143 ($902k) Expenses 174 ($1.0M) Net assets 104 ($372k)2024 Revenue 127 ($804k) Expenses 146 ($863k) Net assets 87 ($313k)2025 Revenue 207 ($1.3M) Expenses 188 ($1.1M) Net assets 142 ($510k)
'17'18'19'20'21'22'23'24'25
Revenue (207)Expenses (188)Net assets (142)Peer revenue range

Balance sheet

Total assets and total liabilities at each year end, in dollars. The largest one-year move in total assets was 2020 to 2021, from $299k to $560k (+88%).

$378k
$334k
$308k
$299k
$560k
$557k
$586k
$440k
$602k
'17'18'19'20'21'22'23'24'25
Total assetsTotal liabilities

How it's funded, over time

Each bar is one year's revenue split into where it came from, and every bar is the same height — these are shares, not amounts, so a year that raised twice as much looks the same size. Hover a bar for the split.

2017
2018
2019
2020
2021
2022
2023
2024
2025
ContributionsProgram revenueInvestmentOther

Government-grant reliance: 2017 76% · 2018 77% · 2019 76% · 2020 79% · 2021 89% · 2022 98% · 2023 81% · 2024 95% · 2025 98%. Grants only. Government contracts and fees sit inside program revenue.

100% of DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1’s revenue is contributions — more reliant on donations than three-quarters of its peers (81% for the typical peer).

This organization
Typical peer · 11,793 orgs

Surplus & reserves

Operating surplus or deficit each year, and months of liquidity in hand. 5 of the last 9 reported years ran a deficit.

$42k
’17
−$53k
’18
−$35k
’19
−$29k
’20
$233k
’21
$21k
’22
−$124k
’23
−$59k
’24
$200k
’25
1.1
months of
reserve

Leadership and staff

The officers, directors, trustees and key employees listed on each return. Joined and no longer listed compare each filing with the year before, matching people by surname and first initial; a year after a gap, or a roster under three people, has no comparison.

'17'18'19'20'21'22'23'24'25
Listed332223336
Joined·+0····+0+1+3
No longer listed·0····010
03Who funds it

Who funds it, year by year

2021 → 2023: the base held at 1 funder, grant income fell $20k → $15k.

Funder
'21
'23
'24*
total
funders
1
1
1

1 of 1 of your funders are donor-advised or pass-through sponsors (tagged DAF) — 100% of grant dollars received. That money is really individual donors directing a sponsor; the institutions to cultivate are the non-DAF funders.

From the IRS filings of DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1’s funders (the co-funder graph). Association, not causation. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

Where its funders are

100% of DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1's grant income arrives through donor-advised or pass-through sponsors, whose addresses record where the money is held rather than where the donor is. Too little is directly attributable to place on a map.

Funder states come from each funder’s own filing. $70k arriving through sponsors registered in 1 state is excluded from the map and the split above: a sponsor holds money on a donor’s behalf, so its registered address would place those dollars somewhere no donor need ever have been. Trends are read to FY2023, the last fiscal year that has finished arriving. FY2024–FY2026 are still being filed and are shown unshaded; they do not move any figure on this page.

04Its place in the field

Against its field

DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 runs a healthier operating margin than three-quarters of the 6,891 human services nonprofits its size.

Operating margin15% · top quartile
Months of reserve1.1mo · bottom quartile
Revenue growth (annualized)10% · above the median

this organization peer median middle 50% of peers· 6,891 human services nonprofits $1M–$10M, FY2025

Government funding DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 receives

Grants and contracts to this organization from federal (USASpending) and state checkbooks, reconciled to its EIN. $1.4M on record.

State$1.4M
22
23
24
25
26
Top programs
  • CLIENT ASSISTANCE$911k
  • OTHER PROFESSIONAL SERVICE$214k
  • TELECOMM INSTRUCTIONAL$113k
  • IT PROFESSIONAL SERVICES$65k
  • MEDICAL SERVICES$45k
  • CONSULTANTS$36k

Federal grants vs contracts are distinguished; state line items keep their reported category. Matched by name + geography (the BMF), so coverage is partial and precision-first.

Organizations like DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1

Organizations whose mission and program text most resemble this one, by semantic similarity over every organization in the US filings — the closest peers, and often the clearest route to shared or prospective funders.

In Delaware

Nationally

05Profile & governance

Read directly from this organization’s own Form 990, as neutral context.

Where the money goes

92% of spending goes to programs.

Program 92%Management 8%Fundraising 0%

Governance

5
board members
0%
independent
✓Conflict-of-interest policy✓Whistleblower policy✓Document retention✓Board reviewed the 990–Audited financials

Public support

100%

Share of support from the public (Schedule A) — the basis for its public-charity status.

Footprint & structure

Part of a family of 1 related entity

  • United Way of Delaware Inc · exempt

Screen this organization

A dated, signed PDF of the compliance screen for DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1: IRS status (Business Master File, Publication 78, auto-revocation), the OFAC sanctions lists, the Internal Revenue Bulletin, and California registration, with the Rev. Proc. 2018-32 §8.01 reliance elements stated element by element. Generated from the current files at the moment you download it.

A paid feature, included from the $75 plan up. Sign in to download.

Screens are triage, not determinations; a source that cannot be read reports not screened, never clear. Screen this nonprofit · How the screen works · on the API as GET /api/screening/{ein}?format=pdf

Questions and answers

Who funds DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1?
DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 (Delaware) receives grants from 1 organization whose IRS filings report $70,000 to it, the largest being UNITED WAY WORLDWIDE ($70,000). 1 of them have funded it in more than one year, and 100% of the money arrives through donor-advised or pass-through sponsors rather than from an institution directly.
How many funders does DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 have?
IRS filings report 1 organization giving $70,000 in grants to DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1, 1 of which have funded it in more than one year.
Who is the largest funder of DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1?
UNITED WAY WORLDWIDE is the largest funder on record, with $70,000 in grants. The full list of funders is on this page.
How can an organization like DELAWARE HELPLINE INC A/K/A DELAWARE 2-1-1 find more funders?
Start with the funders already giving here, then look at the foundations that back similar organizations in Delaware. The funding by cause and by state pages list the largest funders for a given area and how to approach them.

Play a game about who funds Delaware Helpline Inc A/K/A Delaware 2-1-1 →

These figures are read directly from IRS Form 990 / 990-PF e-file XML: this organization’s own return for FY2025 (financials across 2017–2025), and the filings of 1 funders that report grants to it. “On record” means captured in the filings we have parsed — a funder that does not e-file, or whose grant detail is not itemized, will not appear. Filings run roughly 12–24 months behind. Trends on this page end at FY2023, the last fiscal year that has finished arriving; later years are shown and marked, and move no figure. Data on this page was exported October 14, 2026. What this page cannot tell you · view filing